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14:48
YouTube
ServiceNow Bytes
ServiceNow Advance Work Assignment (AWA) Explained | Step-by-Step Setup Tutorial
In this video, we’ll explore ServiceNow Advance Work Assignment (AWA) — a powerful feature that automates and optimizes how work is assigned across teams. You’ll learn what AWA is, why it’s important, and how to configure it step-by-step within your ServiceNow instance. Whether you’re an administrator, developer, or ServiceNow ...
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