Make it make sense | Dr. Matt McGlasson

38 reactions · 6 comments | Stop Saying "Does That Make Sense?" Instead of asking, "Does that make sense?"—which can unintentionally sound condescending—try asking your client, "Is that helpful?" This simple language swap shifts the focus from their understanding to the value you're providing, keeping your communication positive and client-focused! | Mark Hairston | Facebook

💡 When we first launched Re_action in March, everything was lean. We didn’t have all the answers. But we persisted - and thanks to our open community approach - we learned and adapted, fast. 29 weeks later, we have a mind-blowing 1,000 volunteers who have amplified grassroots action from 18 NGOs, raised 1M PHP for food and basic needs, launched 15 webinars, and designed 250 educational campaigns - all from home. We're taking everything we learned this year to design a better Re_action program f