Dialogue Management in Voice Agents at Revolut - Anna Baidina | PyTorch Meetup #23 | Pavel Nesterov | 33 comments
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Dialogue Management in Voice Agents at Revolut - Anna Baidina | PyTorch Meetup #23 | Pavel Nesterov | 33 comments
Two years ago we delivered the first version of our Support chatbot at Revolut using external LLM providers. Since then, it has grown to 100% coverage and about 80% retention (chats successfully closed by the bot without escalation to a human agent). Over those two years, we experimented with multiple providers (OpenAI, Google and others). That ...
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You asked for all things money made easy. So, to celebrate 10/10, we made it happen with Revolut 10. Make sure you update to version 10.0 or above in your app store, and head back to the app to turn on Revolut 10 from your Profile > New features. If you can't see 10 just yet, don't worry! We're releasing it to our customers in stages from today. #Revolut10 Learn more: UK 🇬🇧 - http://spkl.io/61854WzZ7 EU 🇪🇺 - http://spkl.io/61864WzZC | Revolut
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