While much of the SaaS world is tightening its belt, Zendesk is doing the opposite and honestly, it's hard to argue with the logic. The company has announced a definitive agreement to acquire ...

In this face-off between two customer service-focused help desk giants, I compare Freshdesk Omni and Zendesk for Customer ...

The SaaSy People has been named in the Financial Times FT 1000: Europe’s Fastest Growing Companies 2026, achieving position #441 on the list. The firm operate ...

HappyFox Service Desk provides businesses with simple, intuitive tools for building a self-serve knowledge base and a robust ...

A fresh wave of spam is hitting inboxes worldwide, with users reporting that they are once again being bombarded by automated emails generated through companies' unsecured Zendesk support systems.

A US security agency has warned SolarWinds Web Help Desk users that a remote code execution (RCE) vulnerability patched by the vendor last week is being actively exploited. The US Cybersecurity and ...

Our team tests, rates, and reviews more than 1,500 products each year to help you make better buying decisions and get more from technology. Zendesk for Employee Service is a comprehensive IT help ...

Time for an office space makeover — and your body will thank you. With more and more people returning to the office, we may want to give our cubicles and desk spaces a second look, as they could be ...

The Department of Homeland Security is planning to bring on a contractor to support the Transportation Security Administration’s IT help desk, according to a post on the department’s contract ...

A lot of interesting technology has been revealed at the Consumer Electronics Show 2026 this week, but one of the strangest might be Razer's Project Ava, an AI-powered desktop companion. Razer ...