Webex AI Agent and Cisco AI Assistant for Webex Contact Center deployments help organizations drive faster resolutions, higher productivity and improved service quality globally. Expanded integrations ...

Bringing voice-first, agentic customer support to the enterprise. • Only 25% of customers report being "very satisfied" with their last customer service engagement. • 94% have abandoned interactions ...

Anyone using a Webex client for the conferencing software for Cisco in versions 44.6 or 44.7 should urgently update the software. These versions, regardless of the operating system, contain a faulty ...

In January this year, Cisco announced a South African point of presence for its Webex Calling and Contact Center in collaboration with Amazon Web Services (AWS), with the latter offering the ...

Cisco will better support Apple hardware with its WebEx and Teams solution in future. It's all about local streaming and spatial computing. Cisco's video conferencing solution WebEx is getting a range ...

Cisco has opened a local point of presence (PoP) for its Webex Calling and Webex Contact Centre services in South Africa. Leveraging AWS data centers, the PoP empowers organisations of all sizes to ...

Cisco has updated its Webex application for the Apple Vision Pro with the introduction of Cisco Spatial Meetings and the Webex AI Assistant. Now, Cisco's latest update to its Apple Vision Pro ...

Webex by Cisco (herein referred to as Webex) is well known as a unified communications and collaboration (UC&C) and UC as a Service (UCaaS) vendor. In October 2023, Cisco made several announcements, ...

In a bid to revolutionize online collaboration, Cisco has unveiled a series of new AI-powered features across its Webex video conferencing portfolio. The most eye-catching feature, currently in beta ...

Cisco recently hosted Cisco Live in Amsterdam, and as usual, the company made a lot of major announcements, many of which were covered in this post by Zeus Karavala. However, also as usual, there were ...

Prarthana Gopal is an Author at Android Police. With over eight years of experience as a professional author and tech enthusiast, she brings a wealth of expertise to this role. Currently, she ...

There's no question that GenAI applications are starting to make a big impact on enterprise applications. Until recently, most of the attention given to GenAI in the business context was focused on ...