Companies are realizing they can no longer simply promote themselves to potential customers. They have to win over the robots, too. Credit...Vincent Kilbride Supported by By Erin Griffith Reporting ...

Gaslighting, false empathy, dismissiveness – it sounds like all the markings of a toxic relationship. In reality, these are some of the traits AI chatbots displayed when prompted to act as mental ...

Millions of Americans now converse with AI chatbots each day. We are talking with machines about travel plans, politics, and in some cases — our most intimate thoughts. To investigate how these ...

AI chatbots for business have shifted from simple support tools to frontline revenue engines that engage visitors the moment they land on a site. By combining natural language processing with ...

Add Yahoo as a preferred source to see more of our stories on Google. A new social network created specifically for AI chatbots has sparked strange — and potentially alarming — behavior among the bots ...

Meta announced Wednesday that it will charge developers for running chatbots on WhatsApp in regions where regulators are forcing the company to allow them. The move comes after the company’s ban on ...

More than 40 million people daily turn to ChatGPT for health information, according to OpenAI. Artificial intelligence chatbots can help patients understand medical information, but they can also ...

ChatGPT and other AI chatbots are starting to use Elon Musk's Grokipedia as a source. That's concerning. Credit: Jaque Silva/NurPhoto via Getty Images Now, at least two of the biggest AI chatbots, ...

Jon covers artificial intelligence. He previously led CNET's home energy and utilities category, with a focus on energy-saving advice, thermostats, and heating and cooling. Jon has more than a decade ...

AI chatbots have become a big part of all of our lives since they burst onto the scene more than three years ago. ChatGPT, for example, says it has around 700 million weekly active users, many of whom ...

States are passing laws to prevent artificially intelligent chatbots, such as ChatGPT, from being able to offer mental health advice to young users, following a trend of people harming themselves ...

As artificial intelligence chatbots become more common, Oregon lawmakers are weighing new requirements for companies such as OpenAI’s ChatGPT to protect children’s mental health. They want chatbot ...