Know about the best affordable call centre quality assurance software that you can try for your business, along with its pros and cons based on real users' reviews.

DOVER, DE, UNITED STATES, January 15, 2026 /EINPresswire.com/ — Call Loom, a cloud-based call tracking system provider, has officially launched its new inbound call ...

Salesforce (CRM) fell 28% year-to-date to $185.43. ServiceNow dropped 30% and Microsoft declined 17%. Dan Ives says software now represents a ‘generational buy’ opportunity. Salesforce trades at 14.2x ...

Speaking on CNBC's "Closing Bell," Ives said investors are pricing in an unrealistic scenario in which AI tools rapidly replace traditional software platforms. "The most disconnected trade I've ever ...

As software stocks crater on AI disruption fears, Wedbush analyst Dan Ives is taking a contrarian stance on the selloff. Ives says the current selloff is "the worst he's witnessed in 25 years" but ...

Thousands of customers have called the Baltimore Gas and Electric Company’s customer call center in the past year; many were met with hourslong wait times and unfulfilled promises from BGE to call ...

Investors question whether AI competitors and automation tools could erode demand for traditional software licenses and workflows. The concern about the AI threat outweighed solid earnings from ...

ATLANTA - Monday was a federal holiday where we remember the life and legacy of Dr. Martin Luther King Jr. Taking place in Atlanta will be the annual MLK, Jr. Beloved Community Commemorative Service, ...

A major Verizon outage appeared to impact customers across the United States starting around noon ET on Wednesday. Calls to Verizon customers from other carriers may also be impacted. Customers of the ...