Customer journey analytics software aims to help businesseses understand, optimize and personalize every step of the customer experience. By aggregating and analyzing data from touchpoints across both ...

Michael O'Connell, Chief Analytics Officer at Spotfire explores how the company uses data science, geospatial analytics and AI to boost the energy sector As industries continue to experience ...

In the race to deliver seamless digital experiences, companies are searching for tools that not only measure customer behavior but also translate those insights into business growth. Few know this ...

Azure Blob Storage, like any object data service, is a high-value target for threat actors due to its critical role in storing and managing massive amounts of unstructured data at scale across diverse ...

Microsoft and the NFL announced a multiyear extension of their partnership to bring real-time game data and analysis to the sidelines using Microsoft Copilot and Azure AI. The partnership will upgrade ...

Unlock the full InfoQ experience by logging in! Stay updated with your favorite authors and topics, engage with content, and download exclusive resources. Cory Benfield discusses the evolution of ...

The Washington-based Providence health system has undertaken a rigorous research program, including randomized trials, to understand the impact of new technology deployments internally. Providence ...

GeekWire chronicles the Pacific Northwest startup scene. Sign up for our weekly startup newsletter, and check out the GeekWire funding tracker and VC directory. by Taylor Soper on Aug 4, 2025 at 5:30 ...

The Model Context Protocol (MCP), open-sourced by Anthropic in November 2024, has rapidly become the cross-cloud standard for connecting AI agents to tools, services, and data across the enterprise ...

CRN breaks down 10 AWS services, such as AWS IQ, IoT Analytics and Amazon Panorama, that the company is ending support for in late 2025 or 2026. Amazon Web Services is ending support for several ...

Hospitals face frequent disruptions in inventory for supplies like IV fluids and medications. Mayo Clinic, Cleveland Clinic, and Rush University Medical Center leaders talk about managing that with AI ...