Most IT departments are trapped in a failing 'service provider' loop; real winners ditch the transactional metrics and start acting like a strategic engine.
In my 35 years as a public librarian I can say with confidence that I have never heard anyone complain about funding a public library. Not the people who use a library, not the people who don’t.
In Mathematics, there are no shortcuts to understanding, but there are definitely smarter paths to scoring well.