One part of the business that's often helpful to automate is your customer service, especially for simple, general questions ...

Got a news tip? A question about a story? Or just want to say hi to some of the people behind the bylines? Then I hope you can stop by the downtown Central Library between noon and 4 p.m. on Wednesday ...

It was only a matter of time before bots outnumbered humans on the internet, but many experts thought the flesh and blood majority would stand for a few more years. They were wrong—and the impact on ...

shows signage of the Cloudflare logo during the World Economic Forum (WEF) annual meeting in Davos. INA FASSBENDER/Getty Images For the first time since the web opened to the public, machines now ...

Website traffic from AI agents and bots has eclipsed its human-generated counterpart for the first time, according to Cloudflare, an earlier-than-expected milestone that speaks to AI’s rapid advance ...

Forbes contributors publish independent expert analyses and insights. Founder & Advisor on Emerging Tech. Covering VC. This voice experience is generated by AI. Learn more. This voice experience is ...

What just happened? The internet has passed a very unwelcome milestone: for the first time in history, bots have surpassed human traffic online. The announcement came from Cloudflare CEO and ...

"Welp, that happened faster than I predicted." That's what Cloudflare CEO Matthew Prince had to say as his company released data finding that there's now more traffic from bots than humans on the ...

If a cybercriminal wants access to a high-profile Instagram account, it turns out all they have to do is ask. “Meta gave zero updates about the AI bot hacking incident until it got to the press,” Wong ...

More people are using ChatGPT to start side hustles and earn extra income without technical skills. ChatGPT can help beginners offer services like tutoring, resume writing, and social media support.

KINGSPORT, Tenn. (WJHL) — The Kingsport Public Library will give fans of the popular “Dungeon Crawler Carl” book series the chance to virtually chat with its author. Best-selling author Matt Dinniman ...

When you interact with a chatbot, there’s a good chance that everything you say, and every prompt you give, isn’t just used to generate replies to your queries. Nearly every chatbot company on the ...