ServiceNow plans automation of L1 Service Desk roles, promises more AI ‘specialists’ to come

ServiceNow has released a new AI tool to help human workers, and is readying their replacement, the Autonomous Workforce, for ...

ServiceNow, Inc. (NOW) Presents at Morgan Stanley Technology, Media & Telecom Conference 2026 Transcript

Morgan Stanley Technology, Media & Telecom Conference 2026 March 4, 2026 3:20 PM ESTCompany ParticipantsWilliam McDermott ...
Onrec

ServiceNow launches Autonomous Workforce that thinks and acts; adds Moveworks to the ServiceNow AI Platform

ServiceNow (NYSE: NOW), the AI control tower for business reinvention, today launched Autonomous Workforce, AI specialists ...
diginomica

ServiceNow's Paul Fipps on enterprise AI - ‘The LLM reasons, but it’s the platform that executes’

ServiceNow president Paul Fipps makes the case that the company's deterministic execution layer, workflow heritage, and internal autonomous AI deployments position it as the natural governance and ...
diginomica

ServiceNow's Autonomous Workforce is here and it's impressive - are enterprises ready for it?

ServiceNow's launch of Autonomous Workforce and EmployeeWorks marks a credible step from AI assistance to AI execution - with governance and repeatability at its core. Whether enterprises are ready to ...
Le Lézard

3CLogic Chosen by Apex Systems to Enhance ServiceNow-Driven Managed Services

CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow, today announced that Apex Systems, a global technology services firm and award-winning ServiceNow Elite Partner, ...
Le Lézard

ServiceNow powers government reinvention with trusted AI that drives mission-critical outcomes at scale

ServiceNow Government Forum ? At its annual Government Forum today, ServiceNow announced powerful new solutions to deliver mission-critical outcomes for the public sector through trusted AI. Coming ...

ServiceNow, Inc. (NOW) Presents at Citizens JMP Technology Conference 2026 Transcript

Citizens JMP Technology Conference 2026 March 2, 2026 1:30 PM ESTCompany ParticipantsWilliam McDermott - Chairman & ...
KMWorld

KMWorld 100 Companies That Matter in Knowledge Management 2026

Companies on this list are wonderful examples of how their products expand the power of KM in changing knowledge environments. They stand out in the KM field, and we applaud their accomplishments. As ...
BW Businessworld

Inside NTT Data’s Restructured Playbook & Renewed India Strategy

Under CEO Abhijit Dubey, NTT Data is reshaping a 200,000-person global enterprise for an AI-first future, with India moving ...
Opinion
AI BusinessOpinion

Opinion: From Islands to Ecosystems: Why Interoperability Unlocks Scale for Agentic AI

The promise of agentic AI is clear: Employees have more time for higher-value work while AI agents handle the routine, the repetitive, and even the predictive. To realize that promise, enterprises ...
The Hacker News

The Hacker News | #1 Trusted Source for Cybersecurity News — Index Page

The Hacker News is the top cybersecurity news platform, delivering real-time updates, threat intelligence, data breach reports, expert analysis, and actionable insights for infosec professionals and ...