Unauthenticated password reset vulnerability in widely deployed enterprise switching hardware carries a near-maximum severity score.

Ivis Mas has officially introduced CX Glow, an innovative program designed to revolutionize the customer experience for small businesses. This initiative aims to empower small business owners and ...

HPE has patched a critical-severity Aruba Networking AOS-CX vulnerability that allows attackers to reset administrator passwords.

Petco views experiential offerings catered towards its most valuable customers, highly invested pet parents it calls ...

Foundever representatives (L) receive a ceremonial certificate from Tesda officials. (Contributed photo) MANILA, Philippines — Foundever has become the first company in the Philippines to receive a ...

AI “will enable us to deliver relevance, inspiration and expertise seamlessly across the guest beauty journey,” CEO Kecia Steelman said.

Zendesk’s Siddarth Shah discusses how agentic AI is reshaping contact centers, the emerging CX skills gap, and why ...

The pizza chain will enhance its app with an AI-powered food ordering agent in the coming quarter, CEO Todd Penegor said.

The improvements Mazda has made to the CX-5 are transformative, turning the one-note compact SUV into a real contender with ...

Here's how to deliver faster, smarter, and more empathetic customer experiences that drive measurable business outcomes.

HPE's network operating system Aruba Networking AOS-CX is vulnerable. The developers have closed several security ...

Generative video can show customers exactly what they need to see, assembled from their product or account state, to solve their particular issue.