Over a quarter century ago, Volvo Trucks welcomed Peter Voorhoeve to the ranks of its employees. And Voorhoeve contends the lessons learned in customer service in the last couple of years of the 20th ...
Goteborg, Sweden-based Volvo Car Corp. recently deployed a new service-oriented-architecture-based dealer management system across 65 dealerships in Belgium with the goal of improving customer service ...
The Volvo Trucks Customer Center tripled the size of its customer experience track in Dublin, Virginia. The 3-mile course now includes two super-elevations demonstrating radius and grade change, as ...
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