When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

From October 14, 2025, Microsoft is no longer supporting Windows 10 with new features, troubleshooting aids, or security updates. That's because Microsoft follows a ten-year lifecycle support policy ...

Microsoft has been on a passwordless journey for nearly 10 years. Microsoft has been on a passwordless journey for nearly 10 years. is a senior editor and author of Notepad, who has been covering all ...