David Tashji bought a Travelpro Platinum suitcase in 1998 that included a lifetime warranty. Almost three decades later, the retractable handle finally broke, making the bag inoperable. When Tashji ...

Dear Heloise: We haven’t come across this in your column yet! Here’s what to do if the retractable handle of your suitcase suddenly gets stuck and won’t go down, no matter how hard you try to jiggle ...

Whether you’ll be hitting the road or taking to the skies this season, the right luggage can make your journey a lot smoother. "A good suitcase should be easy to handle, durable, and secure," says ...

The bright orange Kenneth Cole suitcase circled the baggage claim carousel at Dallas Love Field with what looked like an antenna. A piece of wire was all that remained of the retractable handle on the ...

It was close to midnight when Liezl Africa finally pulled her suitcase off the carousel at Cape Town International Airport on Sunday, her flight out of Johannesburg's OR Tambo airport having been ...

I purchased a Travelpro Platinum 29-inch suitcase with a lifetime warranty in 1998. The bag handle broke and is inoperable.

Q: I purchased a Travelpro Platinum 29-inch suitcase with a lifetime warranty in 1998. The bag handle broke and is inoperable. Related Articles Frontier Airlines melted my stroller. Why won’t it pay ...

Q: I purchased a Travelpro Platinum 29-inch suitcase with a lifetime warranty in 1998. The bag handle broke and is inoperable. My attempts to get it repaired have not succeeded because the parts are ...