Salesforce has its fingers in many pies when it comes to tracking customers, customer service and marketing, but until now it left field service to third parties like ServiceMax. That changed today ...

Component makes it easy to embed Pega into Salesforce environments to further automate customer service workflows CAMBRIDGE, Mass., June 21, 2022 /PRNewswire/ -- Pegasystems Inc. (NASDAQ: PEGA), the ...

Salesforce is bringing its Einstein Bots to market as part of the next generation of Service Cloud, along with a bevy of other new features. With Einstein Bots, the aim is to help companies automate ...

BERLIN & BOSTON--(BUSINESS WIRE)--Signavio, a leading provider of business transformation solutions, today announced that Signavio Process Intelligence for Salesforce is now available on Salesforce ...

Salesforce has been talking about the Internet of Things for some time as a way to empower field service workers. Today, the company announced Salesforce IoT Insights to deliver automated IoT data to ...

Priv, a mobile app company that connects beauty and wellness professionals with customers, has been around for more than a year; operates in New York, Los Angeles and London; and is aiming to bring a ...