It’s estimated that between 25 and 30% of the U.S. workforce will likely work from home one or more days a week in 2023 and beyond. This means tech support and help desk workers, many of whom may also ...
Buying for the first time? Know what your options are. Considering replacing what you have? You might just save 25% or more on licensing costs. Here's what to look for and 12 leading remote support ...
The idea of augmented reality (AR) has been around for decades, with one of the first AR headsets being developed in 1968 by computer scientist Ivan Sutherland. Today, research shows the global market ...
Many smart phone manufacturers preload remote support tools on their Android devices in an insecure way, providing a method for hackers to take control of the devices through rogue apps or even SMS ...
Even though mobile devices can do almost anything, there will still be times when you need to access your home or office computer from a remote location. You might need access to your files or to ...
We’ve all offered remote assistance to friends and relatives over voice or video calls to solve their technical problems at some point. In fact, some of us are the go-to contact for people when they ...
Microsoft provided an update this week on its Nano Server solution, as well as the tools needed to deploy and manage it. Nano Server is a deployment option that's part of the forthcoming Windows ...
The University for the Creative Arts (UCA) in England has adopted a new secure remote support solution to provide remote technical support to its technologically and geographically diverse staff. The ...