The Office of Management and Budget published preliminary guidelines on Monday to help federal agencies meet the requirements set out in the 2010 Plain Writing Act. The law requires OMB to produce a ...

With six years under her belt, Pittsburgh City Councilwoman Natalia Rudiak said she’s tired of noticing confusing city forms and documents. Rudiak introduced a bill Tuesday which would require city ...

Government agencies that implement plain language in the design of digital content and products can improve user experience, accessibility and inclusion, which speakers underlined at the Digital.gov ...

A recent study from the Harvard Kennedy School at Harvard University — called The Formality Effect — is providing a new perspective on effective government communications. The main finding is that ...

What is the great hidden cost of doing business and carrying on the government? Poor communication. And the numbers are staggering. Anyone who needs proof can find it in the just-published second ...

City of Cambridge employees Crystal Rosa, right, and Bridget Martin, left, hold host language justice workshops with various city departments. (Photo courtesy Crystal Rosa) This is your first of three ...