To create business-critical documents like proposals, quotes and contracts, companies commonly rely on manual methods requiring them to pull data from Salesforce, and copy and paste it into new ...

New AI-powered enhancements to Leaptree Optimize allow organisations to analyse 100% of customer interactions, identify quality and performance trends in real time, and drive measurable improvements ...

Welcome to "Show Me Your Stack," a series from Financial Planning in which we interview those who deliver financial advice to learn what tools they rely on to make it happen. Rising client ...

Managing customer relationships effectively is crucial for a thriving business. Understanding and satisfying customer needs are the foundation for success and competitiveness. But how can this be ...

Salesforce said the new Force.com Visual Process Manager would particularly appeal to developers in such industries as financial services, manufacturing and telecommunications that are looking for ...

Salesforce isn’t wasting any time, as the business resource giant has already added integrations with Slack after acquiring the messaging platform a month ago. To say Salesforce is a powerhouse in the ...

New AI-powered enhancements to Leaptree Optimize help organisations analyse interactions, spot quality trends, and drive fast CX improvements within Salesforce. With these new AI features in Leaptree ...