In a world often characterized by anger, divisiveness and disagreements, the practice of Nonviolent Communication (NVC) offers a beacon of hope, opening promoting understanding, empathy, and conflict ...

The Napa Valley College Customer Service Academy is providing a special blended Customer Service Academy Training to enhance internal customer service called Attitude in the Workplace and Teambuilding ...

At a weeklong retreat I once attended on “Non-Violent Communication”—a modality devoted to compassionate connection and conflict-resolution—the lead facilitator opened with this question: “How many of ...

Mismanaged conflict in the workplace can lead to decreased productivity, low morale, and even turnover. Implementing effective conflict resolution strategies can transform potential setbacks into ...