Bank criticised for tone of spending summaries, with one user complaining to ombudsman over ‘humiliating’ use of data ...
Digital bank Monzo has been accused of overstepping the mark by using data it holds on customers to call out their spending ...
British group joins growing ranks of neo-banks but customers, for now, still seem committed to keeping some link with pillar ...
One customer at the digital bank was told she spends “more than most” on Just Eat takeaways.
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