As AI transforms our society, Americans are facing devastating levels of loneliness, anxiety, and disconnection.

We are, at our core, creatures of connection. Long before we built cities, our survival depended on the bonds we formed—with family, with friends, with community. Relationships begin in small sparks: ...

Loneliness and social isolation are now recognized as major public health threats, prompting governments to explore technological solutions. Research from Monash University argues new AI "digital ...

The future of health IT isn't about adding more tools, says Duncan Grodack. It's about creating smarter, simpler systems that fade into the background and allow human connection to take center stage.

How can the holidays be the “happiest time of the year” when we are so different? With all the pressure to have a “perfect holiday,” our differing opinions, conflicting priorities, and contrasting ...

In our complex business world, we often overlook the simplest, most powerful tools at our disposal. I’ve spent years studying customer service and business relationships, and I’ve discovered something ...

Earlier this year, an OpenAI study reached a troubling conclusion: Heavy ChatGPT users are more likely to report loneliness than non-users. The correlation between usage and feelings of social ...

The future of physical retail is not stores without people, but stores where people are empowered by AI to do their best work.

AI is everywhere in marketing and customer experience. It’s writing emails, answering questions, generating social content and guiding product recommendations. But as automation scales, something else ...