Intercom considers itself the "next-generation Salesforce," offering a digital take on a timeless problem: improving businesses' interactions with potential or existing customers. McCabe and the rest ...

Intercom is taking an unusual gamble for a legacy software company: building its own AI model. The 15-year-old massive customer service platform announced Fin Apex 1.0 on Thursday, a small, ...

Apple’s new Intercom feature lets you use HomePods to send short audio messages to almost anyone with an Apple device. While Apple showcased Intercom when unveiling the upcoming HomePod mini smart ...

SAN FRANCISCO, June 22, 2022 /PRNewswire/ -- Intercom, the Engagement OS, today launched three new capabilities to help businesses create powerful customer experiences and drive ongoing engagement.

SAN FRANCISCO, April 14, 2022 /PRNewswire/ -- Intercom, the Engagement OS, today announced L. David Kingsley has joined the company as its first Chief People Officer. David will lead the company's ...

One of the only features my family and I consistently used on the various Amazon Echo or Google Home speakers we had around our home was the ability to broadcast a message to everyone in the house.

Ask Intercom CEO Eoghan McCabe about what he calls the “P-word,” and he’ll wince like he’s describing an overripe fruit. The native of Ireland has worked in software in San Francisco long enough now ...