Small businesses utilize email to correspond with customers, work with business contacts and function internally. Business depends upon these emails, but problems can occur when employees forgo proper ...

Email is a convenient channel for office communication, but its easy availability and frequent use make miscommunication nearly unavoidable. Even the most carefully crafted and well-intentioned ...

Despite the availability of video and text messaging, e-mail remains the most common form of one-to-one, Internet-based communication in business settings. You might think it's old hat by now. E-mail ...

If you’re brand spanking new to the professional world, there are hundreds of perfectly good lists of email etiquette tips out there, reminding you to do basic things like proofread, keep it brief, ...

Whether we like it or not, responding to emails consumes much of our time on the job. And amid the coronavirus pandemic, when millions of workers are working from home and corresponding by email, it’s ...

The "e" in e-mail might as well stand for "essential." Most of us have become hopelessly dependent on the immediacy of communicating with e-mail. Whether it's at a cafe or on a construction site, it's ...

Think e-mail writers have become more effective and polite in the last decade? Maureen Bertolo begs to differ. Not only do the dreaded “reply all” and SHOUT e-mail blunders persist, but also, Twitter ...

The rules for handling e-mail messages properly and considerately may be old hat to you, but it doesn’t hurt to examine some of the newer and lesser-known tenets of polite e-mailing. Mind the spam.

Happy Friday might seem like a fun and well intentioned email greeting but here's why it can backfire and what to say instead. The 5 digital etiquette faux pas that really stick in my craw From email ...

During the last 10 years, the widespread use of e-mail has literally transformed business communication, so much that the business letter has reached near extinction. Even contractors who clung dearly ...

You probably use e-mail almost every day, but how much do you think about it? Do you default to sending e-mail, or do you consider a phone call, in-person conversation, text, printed letter, or even a ...