The company also announced third-party integrations for its AI assistant and new AI features for its upcoming RoomOS 26 software. Cisco unveiled several AI agents meant to simplify collaboration in ...

SUNNYVALE, Calif., Jan. 21, 2026 (GLOBE NEWSWIRE) -- eGain Corporation (NASDAQ: EGAN), a leading provider of AI knowledge solutions for customer engagement, today announced the release of eGain AI ...

Here are the AI-enhanced features, customer experience updates and new integrations with the likes of Zoom and Microsoft Copilot that Cisco Systems revealed this week during WebexOne 2025. The era of ...

New Real-Time Media Models (RMMs) in Webex harnesses audio and video in powerful new ways. Customers benefit from crystal-clear audio and video regardless of bandwidth with the new Webex AI Codec. New ...

Cisco recently held its annual collaboration event, WebexOne in San Diego. While WebexOne isn’t a new event, the 2025 edition was one I had been waiting for, because I wanted to see how the impact ...

‘I would challenge all of our partners that if your contact center business isn’t a disproportionate … percentage of your overall collaboration practice, in five years you might not have a ...

Conversations about the implementation and deployment of artificial intelligence in the workplace have evolved rapidly in recent years. The focus has leapt in a short time from simple chatbots to ...

Cisco SVP Anurag Dhingra reveals how AgenticOps is transforming network operations with autonomous agents, AI Canvas, and reasoning models at scale.