Zhu, Feng. "Friends or Foes? Examining Platform Owners' Entry into Complementors' Spaces." Special Issue on Platforms. Journal of Economics & Management Strategy 28, no. 1 (Spring 2019): 23–28.

Q: How can I lead change across my agency or across agencies when I don’t have the authority to do so? --Anonymous Whether it is developing new information technology systems, designing new risk-based ...

Zhu, Feng, and Qihong Liu. "Competing with Complementors: An Empirical Look at Amazon.com." Strategic Management Journal 39, no. 10 (October 2018): 2618–2642.

Platforms have evolved beyond just being organized as multi-sided markets with complementors selling to users. Complementors are often unpaid, working outside of a price system and driven by ...

In business, as in war, “Know yourself” and “Know your enemy” have long been rules number one and two. But a third maxim—“Know your friends”—is steadily moving up the list. The focus on supply chain ...

Paying attention to the management of your company and nurturing customers is the key to transitioning a successful product into a robust digital platform. Platforms can be a strong source of ...