The debate over the dominance of email versus chat-based collaboration platforms in professional settings continues to grow as businesses seek secure, efficient, and user-friendly communication tools.

COSTA MESA, Calif.: 19 Jan. 2017 — When it comes to dealing with service issues and questions, customers would much rather chat online with a customer service representative than speak to one live on ...

Twitch announced today that it will add new channel-level security features to help curb harassment on the platform. Now, creators and moderators can enable verified chat, requiring chatters to ...