Capitec has launched an AI feature it says is a world-first, designed to speed up customer support by notifying agents about the potential problem a user has before they pick up a call.

The Solidarity Research Institute's latest banking charges report for 2026 reveals which accounts are most affordable for ...

A Cape Town TikToker showed Mzansi how to replace a Smart ID at a Capitec branch in under five minutes without queuing at the ...

Learning how to open a fixed account on the Capitec app is a great way to grow your savings while earning higher interest.

Francois Viviers, Capitec group executive of marketing and communications. Capitec Bank has seen rapid growth in mobile banking adoption, with more than half of its 25 million clients now actively ...

Capitec officially launched its in-branch Smart ID service in partnership with the Department of Home Affairs, introducing ...

When Capitec said that even more branches would soon be kitted out with its new Smart ID self-help terminals, we didn't think it ...

Capitec has announced Pulse, an artificial intelligence (AI) capability that changes how clients experience support through its contact centre. For the first time, clients are assisted by contact ...