The chief executive officer (CEO) role can sometimes be misunderstood. It certainly is a position of importance, and the CEO is ultimately accountable for a company’s performance, but in many cases ...

I’ve had the privilege of working with thousands of groups over the years as they try to assemble their dream team. I’ve run huge organizations with huge teams, and I’ve run smaller places with fewer ...

Forbes contributors publish independent expert analyses and insights. Sho Dewan is a career expert who covers work, top jobs, and business. Let’s be honest: the job market’s been tough. Employment ...

“We’re like a family here” is a phrase that gets tossed around in business with the best of intentions. It is meant to signal loyalty, warmth, and a sense of belonging. But in practice, it often ...

It's easy to lead when things are going well. The real test? Leading when everything feels unstable: the market shifts, plans unravel, and nothing goes according to script. In my time leading ...

Some brokerages are what I sometimes think of as “Lily Pads” because they’re waystations where agents sometimes go—albeit briefly—to level up their commission splits. And then they move on. Lily Pad ...

If your work teams are not performing as expected, it may not be due to laziness or a poor fit. Instead, it could be due to insufficient training, poor communication, or low workplace morale.

In a recent team meeting, something became undeniably clear to me: Although I've got a bold, clear vision for my PR firm, not everyone on my team felt confident about stepping into it, either when I ...

Building a foundation of trust will help real estate brokerages retain top talent and earn client loyalty that transcends market cycles. Drawing on my decades of experience as a leader in the New York ...