Discover how Salesforce's new AI-powered agents are revolutionizing the online shopping experience, enhancing customer ...

The new platform packages Salesforce’s AI and developer tools into a headless, API‑driven layer designed for software agents to execute business processes without human interfaces. Salesforce is ...

This open ecosystem enables a company’s Agentforce to complete complex tasks that require chaining together actions across Salesforce and a broad network of third-party systems and agents Partners ...

Learn what Salesforce Agentforce 360 does, how its AI agents work, what it costs, and which businesses should consider or ...

Salesforce Inc. is launching a new prepackaged artificial intelligence agent for customer service, enabling organizations to build and deploy AI agents quickly. Today Salesforce announced Help Agent, ...

Salesforce launched a suite of monitoring tools on Thursday designed to solve what has become one of the thorniest problems in corporate artificial intelligence: Once companies deploy AI agents to ...

‘There’s an amazing opportunity for those types of partners to help with the delivery of all of this innovation to our customers,’ Tyler Carlson, Salesforce senior vice president and head of product ...

Salesforce will buy Fin, formerly Intercom, for about $3.6 billion to expand Agentforce with AI customer service agents and support automation. Salesforce is making another major bet on AI agents. The ...

Salesforce launches Agentforce Contact Center to unify voice, AI, and CRM data on a single platform, aiming to eliminate fragmented customer support systems. For decades, the contact center has been ...